Privacy Policy

Our Commitment To Your Privacy

Thank you for visiting joysentials.com. Your privacy is very important to us and we are committed to protecting your privacy online. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns. By visiting our Web Site you are accepting the practices outlined in this policy.

We may from time to time update this Policy. We will notify you of changes to the Policy by posting the updated Policy on this page. We ask that you bookmark and periodically review this page to ensure continuing familiarity with the most current version of the Policy. You can determine when this Policy was last revised by checking the “Effective Date of Current Policy” legend at the top of the Policy.

What Information Is Collected

Non Personal Information

You may browse our Web Site without providing any specific personal information to us. However, when you visit our Web Site we may be tracking your Internet domain address, any search engine you may have used to reach our Web Site, and certain navigational information regarding the pages and products you view on our Web Site. This information is used strictly for the continued improvement of joysentials.com, as we determine the most frequently visited areas of our Web Site, enabling us to tailor our Web Site to the needs of our customers.

Personal Information

When you sign up for our newsletter, we request your name and email address only.

When you place an order with joysentials.com, we require that you provide your name, billing address, shipping address, email address, phone number and credit/debit card information. Whether or not you provide that information to us is up to you, but please understand that ordering from joysentials.com will not be possible unless we receive this information from you.

How Collected Information Is Used

We will occasionally contact you via direct mail or email to inform you of new products, promotions and/or upcoming events, unless you specifically request to be excluded from these communications via our Opt-Out guidelines. In certain instances we may need to contact you via phone, direct mail, or email to address issues specific to an order you have placed, even if you have opted-out from receiving these types of communications from us. Please note that you will also continue to receive emails regarding the status of your orders.

Service Providers

We work with third parties who provide services, including but not limited to website hosting, order processing and fulfillment, credit card clearance, e-commerce affiliation, data analysis, emailing and other services of an administrative nature. Personally identifiable information, including financial information, is shared with such third parties for the purpose of providing such services.

We do not disclose an individual customer's personally identifiable information to third parties for third-party direct marketing purposes.

Our Commitment To The Security of Your Data

Safe Ordering: Look for the on each secure page.

All Order Transactions and Credit information is secured using Secure Sockets Layer (SSL). SSL technology is the highest level of security on the Internet. The Secure Sockets Layer protocol provides server authentication, data integrity and privacy on the web. SSL not only encrypts all information transmitted, but also verifies the identity of the server and the safe arrival of the original message.

However, the privacy and security of transmissions over the Internet can never be 100% guaranteed, and therefore we remind you that any personal information you share with us is done at your own risk. If you do not see the padlock icon when you have begun the Check Out process, or if you are uneasy with transmitting your credit card number over the Internet, you may contact Customer Service at 609.647.3602 to complete your order.

Opt-Out Guidelines

If you do not want Joysentials to send to you announcements or special offers by email, please email us at remove@joysentials.com with "Remove" in the subject line. If you’d like to be removed from our catalog and postal mailing lists, please send your request to the following address: Customer Service, Joysentials LLC, 14 Cliveden Court, Lawrenceville, NJ 08648. Please allow up to two weeks for your request to be processed.

Contact Us

If you have any questions regarding joysentials.com, our Privacy Policy, or our collection and usage of both personal and non-personal information, please contact us using one of the following methods:

Mail:
Customer Service
Joysentials LLC
14 Cliveden Court
Lawrenceville, NJ 08648

Phone:
609.647.3602

Email:
info@joysentials.com